Services Provided
At Auna, our goal is to help you build self-awareness, strengthen your relationships, and effect meaningful change.
Cancellation and Missed Appointment Policy
-
48 hours notice is required for cancellations or rescheduling of appointments. Appointments cancelled or rescheduled with less than 48 hours notice will be subject to a cancellation fee.
-
Appointments cancelled or rescheduled with at least 24 hours, but less than 48 hours notice, will be subject to a cancellation fee equal to 50% of the session cost.
-
Appointments cancelled or rescheduled with less than 24 hours notice will be subject to a cancellation fee equal to 100% of the session cost.
-
Appointments with no notice given, or "no shows", will be subject to a cancellation fee equal to 100% of the session cost.
-
Appointments scheduled on Monday must be cancelled or rescheduled by 4pm on the preceding Friday. Failure to do so will result in a cancellation fee equal to 100% of the session cost.
-
Exceptions to this policy may be made at the discretion of your therapist in exceptional and emergent circumstances (e.g. medical or family emergencies).