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Services Provided

At Auna, our goal is to help you build self-awareness, strengthen your relationships, and effect meaningful change. 

Cancellation and Missed Appointment Policy

  • 48 hours notice is required for cancellations or rescheduling of appointments. Appointments cancelled or rescheduled with less than 48 hours notice will be subject to a cancellation fee. 

  • Appointments cancelled or rescheduled with at least 24 hours, but less than 48 hours notice, will be subject to a cancellation fee equal to 50% of the session cost.

  • Appointments cancelled or rescheduled with less than 24 hours notice will be subject to a cancellation fee equal to 100% of the session cost.

  • Appointments with no notice given, or "no shows",  will be subject to a cancellation fee equal to 100% of the session cost

  • Appointments scheduled on Monday must be cancelled or rescheduled by 4pm on the preceding Friday. Failure to do so will result in a cancellation fee equal to 100% of the session cost.

  • Exceptions to this policy may be made at the discretion of your therapist in exceptional and emergent circumstances (e.g. medical or family emergencies).

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